The establishment of the Domain Name Dispute Resolution (PPND) is a manifestation of one of the functions mandated by the legislation to the Indonesian Internet Domain Name Manager (PANDI). Article 81 Paragraph (3) of Government Regulation Number 71 of 2019 concerning the Implementation of Electronic Systems and Transactions (PP PSTE) stipulates that PANDI, as the Indonesian internet Domain Name Registry, has one of the functions of resolving Domain Name disputes. Furthermore, Article 46 of Government Regulation Number 23 of 2013 concerning Domain Name Management requires PANDI to create guidelines for the procedures for resolving Domain Name disputes.

PPND is a non-litigation dispute resolution channel for disputes over the rights to an Indonesian internet Domain Name.

PPND actively handles two types of Domain Name disputes, namely Brand-related Domain Name Disputes and Domain Name Disputes Involving Names.

In a Domain Name Dispute related to a Trademark, an applicant must have a Trademark registered with the Directorate General of Intellectual Property of the Ministry of Law & Human Rights of the Republic of Indonesia to have legal standing over the Domain Name in dispute.

Meanwhile, in Domain Name Disputes Involving Names, the general public can object to the ownership and use of a Domain Name that is identical or has similarities to a registered Name including the names of persons, legal entities, business entities, organizations and entities, which are registered at government agencies and/or official institutions.

Currently, PPND has 17 (seventeen) Panelists with professional backgrounds in law, technology and intellectual property. Each case can be examined by a Panel composed of 1, 3, or 5 Panelists as requested by the Petitioner and Respondent. Settlement of cases at PPND is also very short, only around 3 months.